Perform automatic speech recognition to transcribe, analyse and provide insights to how users are interacting with your business. We tap into the human element and leverage call data to optimize your operations.
Some key use-cases include:
Mobile Marketing Company
Automated data intergation and reporting platform to facilitate real-time reporting across the organization.
Major Lead Generation Company
Created a decision-making system to evaluate the likelihood of a scheduled marketing message generating a lead, and hence determine whether the message should be sent - all in real-time.
Automatically review thousands of scholarship applications using machine learning. Highly accurate and highly explainable models helped staff reduce the number of applications requiring manual review and understand applicants better.